SMG Services

Backroom Administrative Services 
Let Us Be Your Outsourcing Solution

SMG is experienced with commercial, self-funded, and Medicaid HMO insurance plans and operations.  In addition, our services are highly transferable to many other industries. If you don't see a service listed - Ask Us!

Call Center
Member Services
Provider Services
General Customer Service
Outbound Welcome Calls
Outbound Service Reminder Calls
Satisfaction Surveys (Customers, Patients, Providers)

Medical Claims Processing
Data Entry
Claim Adjudication
Provider Appeals
Provider Payments

Provider Contracting and Network Development
Healthcare Systems
Hospitals & Other Facilities
Physician & Provider Groups
Specialty Providers (Chiropractors,
Physical Therapists, Behavioral Health Practitioners)

Enrollment Management
System Entry/Verification
Other Insurance Coverage Investigation

Mailing Services
Enrollment Materials
Provider Payment Checks & Remits
Customer & Patient Satisfaction Surveys
Patient Service Reminders
Marketing Materials

Financial Services
Medicaid and Insurance Billing
Accounts Payable/Accounts Receivable

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